Morgan Z. Fraser
IT Systems & Security Student
Demonstrated Professional
Work Experience
SERVICE COORDINATOR
O'Regan's Automotive Group | February 2025 – Present
Coordinate daily automotive service operations, communicate with customers and service personnel, and help maintain an organized and efficient workflow in a fast-paced environment.
Apply strong organizational, communication, and problem-solving skills to manage competing priorities, address customer concerns, and support efficient service operations.
IT MANAGER — BEAR MOUNTAIN DAYZ
Bear Mountain Gaming Community | 2021–2025
Oversaw technical operations for the Bear Mountain DayZ gaming community, including server administration, mod configuration, custom map design, item spawn locations, loot rates, and system updates.
Managed ongoing server maintenance, technical troubleshooting, and configuration changes to support a reliable multiplayer environment. Also designed and developed the community website, combining technical management, problem-solving, and web development skills to support community operations.
STUDENT DATA CENTER CO-LEAD
Nova Scotia Community College (NSCC) | Current
Support the operation and maintenance of the NSCC Student Data Center's IT infrastructure, including Zabbix monitoring, Grafana dashboards, system troubleshooting, and computer imaging and deployment.
Work collaboratively with fellow students to investigate technical issues, maintain monitoring systems, and support reliable day-to-day operations. Gain practical experience with enterprise-style IT environments, system administration, and infrastructure monitoring.
DIGITAL MARKETING COORDINATOR
Atlantic Online Marketing | June 2022 – Present
Design, develop, and maintain websites while managing web hosting, troubleshooting technical issues, and implementing search engine optimization (SEO) strategies. Create and manage blog content, communiqués, and other digital communications to support client engagement and online visibility.
Work with clients to understand their business requirements, develop practical website solutions, and maintain an effective online presence. Combine technical troubleshooting, website administration, content creation, and customer communication to support ongoing digital operations.
Leadership & Hands-On I.T. Experience
STUDENT DATA CENTER CO-LEAD
Nova Scotia Community College (NSCC) | Current
Help coordinate Student Data Center activities, collaborate with fellow students, and support the organization of technical tasks and responsibilities.
Encourage teamwork, knowledge sharing, and collaborative problem-solving while contributing to the effective operation of the Student Data Center.
TRAINING OFFICER
Elections Nova Scotia | October – Present
Organized and delivered training to approximately 300 election workers across multiple electoral districts, preparing staff for their responsibilities during the provincial election.
Provided guidance, answered questions, and helped ensure election personnel understood procedures and operational requirements. Worked closely with Returning Office management to support staff readiness and successful election operations.
STORE MANAGER
Petro-Canada / Petro-Pass | February 2014 – September 2020
Managed daily operations of a gas station and truck stop, including employee supervision, staff scheduling, training, inventory management, and customer service.
Resolved operational challenges, maintained workplace standards, and coordinated staff responsibilities to support efficient business operations.
Volunteer History
DUNGEON/GAME MASTER
Hal-Con | Death-Con | Animaritime
Facilitate tabletop role-playing games at gaming conventions and community events, guiding participants through interactive storytelling and collaborative gameplay.
Manage group dynamics, adapt to unexpected situations, and create engaging experiences for players of varying skill levels. Demonstrate leadership, communication, creativity, and problem-solving skills in a fast-paced, interactive environment.
SCOUT LEADER
Scouts Canada | 2002 – 2020
Supported youth development through leadership, mentorship, and community involvement.
Helped organize activities, coordinate events, and promote teamwork, responsibility, and personal development. Encouraged participants to develop practical skills, confidence, and leadership abilities in a safe and supportive environment.
